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Most login problems can be attributed to one of the following reasons:

Please visit this "Resolving ANGEL Login Problems" help page first

  • We recommend using Mozilla Firefox or Safari browsers on your Mac or PC. ANGEL is not fully supported for use with Internet Explorer.
  • ANGEL is under routine maintenance every morning between 4:00 - 6:00 a.m. You will not have access to ANGEL during these times.
  • Both user ID and passwords are case sensitive in ANGEL. If your log-in and password are not working when you sign into ANGEL go to https://www.work.psu.edu/password and update your password. You can use the same password or choose a new one if you like. If you are unsure of your user ID or password, Please call 814-863-2494 for assistance.
  • Cookies must be enabled on your browser to log into ANGEL. Please refer to the following link to learn how to enable cookies. Enable Cookies
  • Clearing the cache in your browser will also clear up initializiation errors that can occur during the login process. Please refer to the following link to Clear the browser cache.

If you still are having problems please contact the Technology Coordinator via the Help Form for further solutions. Or call the ITS Help Desk at 814-863-2494.