FAQ - Login Issues
Most login problems can be attributed to one of the following reasons:
Please visit this "Resolving ANGEL Login Problems 
" help page first
- Internet Explorer on the Macintosh platform will not work on ANGEL at
this time. We recommend using Mozilla Firefox or Safari browsers on your Mac.
- ANGEL is under routine maintenance every morning between 6-6:30 AM EST and
every Tuesday between 5:30-7:30 AM EST. You will not have access to
ANGEL during these times.
- Both user ID and passwords are case sensitive in ANGEL.
If your log-in and password are not working when you sign into ANGEL go to https://www.work.psu.edu/password
and update your password. You can use the same password or choose a new
one if you like. If you are unsure of your user ID or password, Please
call 814-863-2494 for assistance.
- Cookies must be enabled on your browser to log into ANGEL. Please refer
to the following link to learn how to enable cookies. Enable Cookies
- Clearing the cache in your browser will also clear up initializiation
errors that can occur during the login process. Please refer to the following
link to Clear the browser cache.
If you still are having problems please contact the Technology Coordinator via the Help Form for further solutions. Or call the ITS Help Desk at 814-863-2494.
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